Tips & Tricks
I chose Infinite Command because of your long and strong reputation. 
Did your software get a cobbled new look for the same tired old technology?   Does your solution use clunky 3rd party software to mimic web-based solutions.  Tired of posers and fakers?  
Look no further. Infinite Command is AUTHENTIC from the ground up!
Those tablets you decommissioned when your old software wouldn't run on them anymore...  Charge them back up!
** Infinite Command - So powerful it'll stretch your dollar! **

Dedicated advocates - Experienced & Engaged




    John Sebastian   | Regional Account Manager - CO, AZ, UT, NM, WY 

833-452-0123  x2040

John Sebastian - 

John Sebastian brings over 25 years of emergency services experience to the Progressive Intelligence Technologies team. His experience includes volunteer firefighter/EMT, career firefighter/EMT, volunteer search/rescue for county emergency management, full-time plan reviewer for a state fire marshal office and full-time fire protection engineer for a large urban fire department. He has ridden in the desk chair, the back seat, the front seats, and the command vehicle. John understands the unique needs of departments of all sizes and is ready to serve you.






  William Hertel Regional Account Manager - OH, KY, IN, MI 

833-452-0123  x2020

William Hertel -  Inspired to community service by his father, William Hertel entered public safety as an EMT and a Firefighter in the late 70’s.  After dedicating twenty years to his community, he retired his post as Fire Chief for what became another twenty years in guiding his peers on technology solutions for the fire service.   

With a lifetime of experiences, and motivated by his passion to improve the lives and safety of all of our public safety responders, William appreciates every opportunity to share his wealth of knowledge in technology and in public safety.  His attention to detail and his deep loyalty to public safety are both a match and a complement to that of your Infinite Command team. 

On a personal note, Bill is most proud of 44 years of marriage to his wife Cathy, and their 2 children, and 5 grandchildren.  In keeping tradition, both his son and daughter have community service in their blood  – his son is a Fire Lieutenant and his daughter is a budding nurse.  From little league (grandkids) to the big leagues (a Reds and a Cubs fan) – you will find Bill at a ball park many evenings and weekends through spring and summer. 



   Forrest Nace  | Regional Account Manager - PA, NJ, MD, VA, WV, DE, DC  
833-452-0123 x2030 

Forrest Nace has over 3 decades of experience providing integrated records management systems, and for the most recent 23 years he has specialized solely on systems for emergency responders. His technical background and education encompass programming, system configurations, database design, data analysis, and data migrations, as well as having personally trained over thousand newly deployed systems. As the past manager of all Mid-Atlantic accounts for the FIREHOUSE Software®, Mr. Nace serviced all-sized agencies, and specialized in large LAN/WAN installations and data collection centers including the state incident collection agencies of Ohio, Indiana, Pennsylvania, and New Jersey, as well as being responsible for customer implementation schedules, and customer system configurations. 


Jason Trotter  Jason Trotter  | All Sales USA 
833-452-0123  x2000

Jason Trotter has an extensive background in public safety, with nearly 20 years in Fire and EMS.  The last two decades of his professional career have been focused on advocating for improvement in quality and safety for first responders.  Jason spent many years with a Fortune 500 company, leading the charge in innovative public safety solutions.  He ended that post in 2010 to focus on new and promising technology solutions for first responders.  In 2011, he founded Progressive Intelligence Technologies, dedicating his career and life to technology’s role in public safety. 



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